About Us

Who we are?

HJO Plumbing & Heating is a family run business in Liverpool owned & operated by Marc Garlock, an experienced time served plumber & central heating engineer. After completing a 1 year BTEC engineering diploma at Southport College, Marc started as an apprentice for HeatClub Services & gained an NVQ level 3 in plumbing & heating. Marc spent nearly 10 years between 1994 - 2002 with HeatClub gaining experience in many aspects of both commercial & domestic plumbing & heating.

In October 2002 Marc set about becoming a sole trader, focusing on the domestic market so he could give his customers a punctual, polite & efficient service, since then Marc has built up a loyal customer base mainly from recommendations. In 2005 the company was re-named, inspired by the chemical term for water (H2O) & also the first initial of his 3 sons (Harry, Joseph & Owen), the name HJO Plumbing & Heating was born.

What we do?

HJO has remained a small family business as it prides itself on being reliable, punctual & providing a personal touch for customers. We have vast experience working in ordinary terraced houses and semi's, right up to exclusive detached developments purpose built for our customers. We are small enough to care for our customers needs, but experienced enough to design & install larger projects too. In recent years our company has provided services such as toilets, showers & other facilites for large events including the Tall Ships & the hugely successful Giants Sea Odyssey. For more information on the type of work that we can provide, please refer to our services tab.

What qualifications we have

HJO are a GasSafe registered company (No: 530030), with NVQ level 3 plumbing, heating & gas qualifications, a BTEC diploma in engineering, with over 20 years worth of experience in the plumbing, heating & gas industry. We are Baxi & Main gas boiler approved installers & Kamco powerflushing professionals. Our qualifications are recognised by UKAS (The United Kingdom Accreditation Service) the sole national accreditation body recognised by government to assess, against internationally agreed standards, organisations that provide certification, testing, inspection and calibration services. All of our work is fully insured & our plumbers are Part P electrical qualified, additionally most of our electrical work is carried out by a trusted NICEIC approved installer.

What products we use?

We endeavour to use only quality products manufactured by the brand leaders in our field. We also use local independent merchants such as Tom Smiths (Waterloo) & CMB (Bootle), these local suppliers use quality materials over cheaper foreign imports.

Our Guarantee

All of our work is carried out to the highest standard & is fully insured, we give a 12 month workmanship guarantee as standard to compliment the 12 month manufacturers guarantee on any materials used. We are also fully insured whilst carrying out your work giving you total piece of mind. We endeavour to get your job right at the first time of asking, on the odd occasion that this is not the case we pride ourselves on the after care that we provide to rectify this.

Where we cover

In the early years of building up the business, we did maintenance and refurbishments for Woseley who encompass PlumbCentre, BuildCentre, etc. travelling as far afield as Reading & Scotland. Although the mainstay of our work these days is in Liverpool & Sefton, covering the Crosby, Blundellsands & Formby area's of Merseyside, we may be happy to travel further afield if your job requires it. We recently carried out extensive work in London for one of our locally based customers, who did not trust using an unknown trades-person in that area.

What customers think

The majority of out work is based on recommendations due to our reliability of service, here are just a few comments left by our customers...